Help for customers

    How to book a lane, pay and manage your booking

    Booking a lane

    1. 1

      Choose a date

      Pick the day in the calendar. Days in the past, and days further ahead than the alley takes bookings, cannot be chosen.

    2. 2

      How many people or lanes

      Tell how many people are coming, or switch to lanes and choose the number of lanes. A lane takes a limited number of players, so a big group gets more than one lane.

    3. 3

      How long you want to play

      Choose the length, for example 1 hour or 1 hour 30 minutes.

    4. 4

      Choose a time

      Available times right now lists the free times with prices. You can also open the Lane map to see every lane.

    5. 5

      Confirm your booking

      Fill in your details, add extras if you like, accept the terms and choose how to pay.

    For a group that needs several lanes, the system picks lanes next to each other when it can. If no lanes next to each other are free, you can still book, but the lanes will not be side by side. All lanes in one booking start at the same time.

    Reading the lane map

    • Green: Free. You can book it right away.
    • Red: Already booked.
    • Yellow: Your own chosen start time, in your basket.
    • Hourglass: The rest of the time your booking covers.
    • Purple: Glow bowling.
    • Amber: Reserved for a competition. Click it to see the competition and register.
    • Grey: Closed or not available.

    Common questions

    Paying

    Changing and cancelling

    Competitions

    Account and stamp card

    Language