Hjælp til administration

Getting started

When you sign in for the first time, Home shows the card Finish setting up your alley. Work through it from top to bottom. Each step opens the right page, and a step is ticked as soon as the system sees it done.

1
Add your logo and description
Settings > Venue. Name, description, address, phone and email are shown on your booking page and in emails.
2
Set opening hours
Settings > Opening hours. Customers can only book inside these hours.
3
Add booking terms
Settings > Booking page. Customers accept these terms when they book.
4
Check your lanes
Settings > Lanes and spaces. At least one active, bookable lane is needed.
5
Set a base price
Sales > Pricing. One price per lane per hour that covers every open hour.
6
Set up online payments
Settings > Payments. Optional. Without Stripe, customers pay at the alley.
7
Invite your team
Settings > Team. Add the people who work at the front desk.
8
Make a test booking
Bookings. Create one booking to see how the calendar and the confirmation email work.
9
Publish your booking page
Settings > Booking page. Turn on Published when everything is ready.

Required steps

Logo and description, opening hours, lanes and the base price are required. When they are done, the card shows Send for review. Keilarata.fi checks your alley, and the public booking page becomes visible after it is approved and published.

Help for bowling alley staff

Getting started

Daily work

Competitions

Sales

Reports

Settings

Emails and languages

Team and permissions

Mobile use

Help for bowling alley staff

Getting started

Setup checklistThe steps to take, in order, before customers can book.

Venue detailsName, logo, banner and contact details shown to customers.

Lanes and spacesAdd the lanes and other spaces customers can book.

Opening hours and closuresWeekly hours, planned changes and closed days in one place.

Base priceThe price that keeps every open hour bookable.

Payments: online or at the alleyTake card payments with Stripe, or let customers pay when they arrive.

Booking page and publishingYour public address, booking terms, form fields, calendar colours and the publish switch.

Daily work

Home and the reception viewToday at a glance, and the next customers for the front desk.

Bookings: list and calendarFind, filter and view all bookings.

Creating a bookingBook a lane for a phone or walk-in customer.

Editing and moving a bookingChange details in the booking dialog or drag a booking to a new place.

Payments at the venueMark bookings paid, handle invoices and read the calendar colours.

Cancellations, refunds and no-showsCancel a booking, refund online payments and mark no-shows.

Recurring bookingsLeague nights and other bookings that repeat.

CustomersThe customer register, notes and customer accounts.

Competitions

Creating a competitionDate, lanes, buffers, classes and fee. One-off or a series.

Registration, seats and paymentHow customers register, also for several players, and how they pay.

Participants and lane assignmentManage the participant list, payments and who plays on which lane.

Sales

Pricing rulesPrices by weekday, time and service type, and which price wins.

Glow bowling and other special typesWhen customers see glow bowling comes from your pricing rules.

Special pricing for datesSeason, holiday and campaign prices for a date range.

Future price listsPlan a price change in advance and choose the day it takes effect.

ExtrasShoe rental, food and packages customers add to a booking.

Discount codesPercentage codes with dates, limits and a target.

Loyalty stamp cardReward regular customers with a free lane hour.

Reports

OverviewRevenue, bookings and trends for a period, compared with an earlier one.

ReportsSummary, income and lane usage reports as PDF or CSV.

Stripe financial reportsOfficial Stripe reports in the admin, and by email on a schedule.

Activity logWho changed which booking or setting, and when.

Settings

How settings workEach section and what it controls.

Booking settingsTime slots, booking window, lengths and the admin calendar.

Cancellations and changesWhat customers may cancel themselves, and the default emails.

Competition settingsDefault payment option and skill classes.

Subscription and dataYour plan, invoices, data import and export.

Emails and languages

Customer emailsConfirmations, reminders, changes and cancellations, and how to edit them.

Notifications to your staffEmails about new, changed and cancelled bookings, and unpaid reminders.

LanguagesWhich language customers, emails and your admin use.

Team and permissions

Team members and rolesInvite staff and decide what each person can do.

Your profileYour name, phone and password.

Mobile use

Using the admin on a phoneThe bottom bar, the More menu and the reception view.